Neurophin Technology Co., Ltd. ("the Company", "we") takes your privacy seriously. This policy explains how we collect, process and use personal data in operating our official website, www.neurophin.com ("the Website"). Please read it before using the Website.
1. Scope
This policy applies to personal data collected when you browse the Website, submit the contact form or course registration form, apply for a position, or contact us by email. It does not apply to external websites linked from the Website; please refer to their own privacy policies.
2. Data We Collect
We collect only the data necessary to provide our services, including:
- Name, company, email address, phone number and inquiry content you provide in the contact form.
- Registration details you provide in course sign-up forms (name, gender, contact details, organization, job title, tax ID, meal preference).
- Résumé and portfolio materials you voluntarily submit when applying for a position.
- Technical logs recorded automatically as you browse, such as IP address, browser type, access time and pages visited.
We will never ask you to provide national ID numbers, bank accounts or credit card details on this Website.
3. Purposes and Use
- Responding to inquiries: replying to consultations, arranging meetings and providing quotations.
- Course administration: registration data is used for review, class notifications, attendance and outcome surveys, and may be shared with the course organizer to the extent necessary.
- Recruiting: application materials are used solely for candidate evaluation and recruiting contact.
- Website operation and security: technical logs are used for traffic analysis, quality improvement, and abuse detection and prevention.
- Legal compliance: disclosure where lawfully required by competent or judicial authorities.
Beyond these purposes, and absent your consent or a legal requirement, we do not disclose, rent, sell or otherwise provide your personal data to third parties.
4. Retention
Form data is retained for a reasonable period after the relevant inquiry, course or recruiting process and any subsequent business relationship ends, or as required by law. Technical logs are generally retained no longer than twelve months. Data past its retention period is deleted or anonymized.
5. Security
- The entire Website is served over HTTPS to protect data in transit.
- Access to personal data follows the minimum-necessary principle and is limited to personnel with a business need.
- Such personnel are bound by confidentiality obligations, enforceable by law.
6. Cookies and Analytics
The Website may use cookies or similar technologies for essential functions (such as form anti-abuse and status messages). If third-party analytics (e.g. Google Analytics) is enabled, it is used only for aggregate traffic statistics with IP anonymization enabled, and not to identify individuals. You may refuse cookies in your browser settings, though some features may stop working.
7. Third-Party Services
We may use third-party providers such as cloud hosting, email services and content delivery networks (CDN) to operate the Website. These providers process data only as necessary to deliver their services, subject to their own privacy policies and their contracts with us.
8. Your Rights
Under Article 3 of the Personal Data Protection Act of Taiwan, you may, with respect to your personal data held by us:
- Inquire about or request access to it.
- Request a copy.
- Request supplementation or correction.
- Request cessation of collection, processing or use.
- Request deletion.
To exercise these rights, email info@neurophin.com. We will act in accordance with law after verifying your identity, and may decline requests where retention is legally required or where fulfilling the request would materially harm our legitimate interests, with reasons provided.
9. Minors
The Website serves business customers and does not knowingly collect personal data from persons under eighteen. Minors should contact us only with the consent of a legal guardian.
10. Changes to This Policy
We may revise this policy to reflect legal, technical or service changes. Revisions will be posted on the Website with an updated "Last updated" date. Please check back periodically.
11. Contact
Questions about this policy are welcome at info@neurophin.com.